Privacy Policy

Introduction

Welcome to https://auto-body-shop-ratings.collision-talk.com (referred to as “the Company,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is always respected and protected. This comprehensive Privacy Policy outlines how we collect, utilize, disclose, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://auto-body-shop-ratings.collision-talk.com.
All applications, software, and mobile apps developed and operated by us.
Online services offered through our platform.
Products and promotions accessed or purchased through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy practices, and we encourage users to review their respective privacy policies before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

You sign up as an authorized user on our applications or services.
You visit our websites, including those linked to this policy.
You subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect a range of personal data to enhance your experience and personalize our services. The types of information we gather include:

Account Information: Details required to create and manage user accounts, such as names, usernames, email addresses, and passwords.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
Financial Information: Banking details (if provided) for direct deposits or other financial services.
Purchase Information: Items bought on our platform, transaction dates, and order quantities.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses to identify and communicate with your devices securely.
Location Data: Geolocation information from your browser or device for location-based services.
Feedback: Comments, reviews, ratings, and survey responses that you choose to provide.
Social Media Information: Publicly available data from social media platforms when users interact with our content on these sites.
Product Information: Preferences, comments, and interactions regarding specific products or services.

We collect this data through various methods: user registration forms, online transactions, browser cookies, analytics tools, device sensors, surveys, and direct communication with users. Additionally, third-party service providers may share personal data with us for the purpose of delivering our services, subject to their privacy agreements.

Cookies

We employ cookies, a common web technology, to enhance your browsing experience and collect valuable insights about our users. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions and user security, such as keeping you logged in.
Preference: Customizing your preferences for a personalized experience.
Analytics: Tracking website usage to improve our services and content.

Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We maintain personal data for as long as it is necessary for the purposes identified in this policy or as required by law. The retention periods vary depending on the type of data and its usage:

Account-related Data: Retained until your account is inactive for an extended period or upon request for deletion.
Transaction Records: Kept for financial record-keeping and tax purposes (as prescribed by law).
Analytics Data: Aggregated and anonymized after a specified period for continued improvement of our services.
Legal Compliance: Certain data may be retained to comply with legal obligations or for investigative purposes.

Once the retention period expires, we securely delete or anonymize the data to ensure complete privacy.

Security Measures

We take significant measures to safeguard your personal data:

Implementing industry-standard encryption protocols for secure data transmission.
Engaging trusted third-party processing partners who adhere to strict security standards.
Regularly reviewing and updating our security practices to meet evolving industry best practices.
Training our employees on privacy and security awareness.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from minors, and we do not knowingly market our products or services to children. If you believe we have collected such information by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
Restriction: Limiting the use of your data in specific circumstances.
Portability: Receiving a copy of your data in a structured format for use with another service.
Objection: Opposing certain processing operations, such as direct marketing.
Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.
Appeals/Complaints: Filing complaints with relevant data protection authorities and seeking redress.

To exercise these rights or have any data-related inquiries, please contact our dedicated Privacy Team via the details provided below. We will respond to your requests in a timely manner as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be clearly communicated through our website, and revised policy versions will be posted here. We encourage users to review this page periodically for the latest information on privacy practices at https://auto-body-shop-ratings.collision-talk.com.

Contact Information

For any questions, requests for data access or correction, unsubscribe inquiries, or complaints regarding privacy:

Email: [email protected]

Mailing Address: [Privacy Team’s Mailing Address]

We appreciate your trust in our company and are dedicated to maintaining a transparent and secure environment for all our users.